NCH accepts responsibility for providing you with high quality medical services. We ask that you accept responsibility for paying for those services in a timely manner.
It is essential for you to know if your insurance requires pre-certification in order for payment to be made for your services. Please notify your physician if pre-certification is required prior to any elective tests or procedures. Please help us to protect you from having your insurance claim denied for failure to pre-certify. This may result in reduced benefits or denial of your insurance claim all together.
The patient (or guarantor such as spouse, parent, etc.) is ultimately responsible for the charges incurred for tests and/or treatments received at our facilities. Even after insurance has made payment for services provided, some charges typically remain to be paid by the patient, whether they are services not covered by insurance, co-insurance, or deductibles.
Payment and Financing Options:
If you have no insurance coverage, you are eligible to receive a 40% discount from the total billed charges for your services if the discounted balance is paid in full within 60 days. (Patient requested private room or Gulfview Suite, cosmetic procedures and patient convenience charges are not discounted). Depending on your financial status, a greater discount or charity may apply.
The statements you will receive following your service will reflect a discounted amount due. We will accept that amount as full payment if the amount is received within 60 days. Payment can be made by cash, check, Mastercard, Visa, Discover, American Express, on our website at www.nchmd.org or check by phone at (239) 624-6400 or (800) 436-8454.