Fact Sheet

NCH Healthcare System Fact Sheet

Statistics & Facts

  • Established approximately 60 years ago
  • Largest non-governmental employer in Collier County
  • Not-for-profit 501 (c) (3) organization
  • 716 beds located on two campuses
  • First and only Open Heart Surgery Program in Collier County
  • First Mayo Clinic Care Network member in Florida and southeastern US
  • Ranked among the Best Hospitals in the nation by U.S. News & World Report

Vital Annual Statistics

  • 36,000 total admissions. 91,269 emergency visits and 3,000 births
  • 11,000 surgeries and 386 open heart surgeries
  • Provides 97% of indigent care in Collier County
  • 61% of patients treated are Medicare and 9% are Medicaid
  • 74% market share in Collier County and 53% in Bonita and Estero
  • 3,900 employees and 1,100 volunteers
  • Approximately 100 employed physicians and allied professions
  • Over 630 staff physicians


  • Inpatient: Medical, surgical, cardiac, orthopedic, pediatric, obstetrics, rehabilitative, psychiatric, oncology, emergency treatment
  • Outpatient: Rehabilitation, home care, walk-in centers, wound healing, infusion therapy, wellness centers, cardiac rehabilitation, diabetes educational services and 19 physician offices

Our Community

  • Primary service area includes Collier County with 331,238 permanent residents
  • Secondary service area includes Bonita & Estero with 75,404 permanent residents
  • Approximately 12% of patients treated live outside our primary and secondary service area
  • NCH offers numerous programs & resources to the community which include health seminars, community health fairs, free diagnostic screening, heart programs through American Heart Association (annual Heart Walk), cancer survival awareness, patient support groups, partnership with the Spirit of Women, pastoral care services, and sponsor and support of clinical nursing schools
  • Total community benefit expense approximates $35 million annually
  • NCH is an active participant with the Safe & Healthy Children’s Coalition of Collier County which has developed programs for drowning prevention, childhood obesity, safe sleep efforts and breastfeeding programs

Our Vision and Mission

  • VISION – NCH will be a World Class Leader of Excellence in Healthcare
  • MISSION – Helping People live a Longer, Happier & Healthier Life

Accomplishments and Recognition

  • Truven Healthcare Analytics: 50 Top Cardiovascular Hospital, 2014
  • US News & World Report: Best Regional Hospital
  • Recognized in Gastroenterology; Ear, Nose & Throat; Geriatrics; and Orthopedics, 2012. Recognized in Orthopedics: 2013
  • Most Wired: 2012, 2013
  • The Society of Thoracic Surgeons: Coronary Artery Bypass Surgery (Open Heart Surgery for Blocked Arteries) 2011, 2012, 2013
  • Becker’s Hospital Review: “100 Great Community Hospitals” 2013
  • The Leapfrog Group: “B” Rating, Highest “Grade” in Region 2013
  • Pathway to Excellence®: Third Hospital in Florida and only Hospital in the Region. 2013
  • HealthGrades: #1 in Florida for Overall Cardiac Care 2010, 2013; #1 in Florida for Coronary Interventional Procedures, 2010-2013
  • Voted Best Doctors, Nurses, Image, and Reputation by National Research Corp. - Consumer Choice Award, 2013

Our Five Major Initiatives

  • Primary Care Grow Primary Care
    Adding high quality physicians, physicians’ assistants, and nurse practitioners to Southwest Florida and embracing new ways of communication and sharing information to improve access.
  • Inpatient Care Model Create Seemless Boundaries to Avoid Waste
    Developing the healthcare continuum - from an electronic visit at home to Wellness Center, pharmacy, primary care office, diagnostic center, urgent care center, out-patient surgery center, skilled care facility, and hopefully back home - so patients can avoid the hospital.
  • Telehealth Strengthen
    Improving communication by developing telemedicine technology, health information exchanges (HIE) and computerized physician order entry systems (CPOE).
  • Population Health Make Collier County the Healthiest in the Nation
    Collaborating with community leaders on the educational resources to motivate everyone from private citizens of all ages to employers of all sizes to improve our collective and individual quality of life.
  • Mayo Clinic Care Network Maximize the Value
    Learning and sharing best practices.

Visit www.NCHmd.org for more information. Updated 5/2014

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