NCH Healthcare System Fact Sheet

Statistics & Facts

  • Established approximately 60 years ago
  • Largest non-governmental employer in Collier County
  • Not-for-profit 501 (c) (3) organization
  • 716 beds located on two campuses
  • First and only Open Heart Surgery Program in Collier County
  • First Mayo Clinic Care Network member in Florida and southeastern US
  • Ranked among the Best Hospitals in the nation by U.S. News & World Report

Vital Annual Statistics

  • 36,386 inpatient & observation admissions, 93,634 emergency visits and 3,418 births
  • 11,668 surgeries and 453 open heart surgeries
  • Provides 97% of indigent care in Collier County
  • 61% of patients treated are Medicare and 9% are Medicaid
  • 74% market share in Collier County and 53% in Bonita and Estero
  • 3,900 employees and 1,100 volunteers
  • Approximately 120 employed physicians and allied professionals
  • Over 630 staff physicians


  • Inpatient: Medical, surgical, cardiac, orthopedic, pediatric, obstetrics, rehabilitative, psychiatric, oncology, emergency treatment
  • Outpatient: Rehabilitation, home care, walk-in centers, wound healing, infusion therapy, wellness centers, cardiac rehabilitation, diabetes educational services and 19 physician offices

Our Community

  • Primary service area includes Collier County with 339,642 permanent residents
  • Secondary service area includes Bonita & Estero with 75,404 permanent residents
  • Approximately 12% of patients treated live outside our primary and secondary service area
  • NCH offers numerous programs & resources to the community which include health seminars, community health fairs, free diagnostic screening, heart programs through American Heart Association (annual Heart Walk), cancer survival awareness, patient support groups, partnership with the Spirit of Women, pastoral care services, and sponsor and support of clinical nursing schools
  • Total community benefit expense approximates $35 million annually
  • NCH is an active participant with the Safe & Healthy Children’s Coalition of Collier County which has developed programs for drowning prevention, childhood obesity, safe sleep efforts and breastfeeding programs

Our Vision and Mission

  • VISION – NCH will be a World Class Leader of Excellence in Healthcare
  • MISSION – Helping People live a Longer, Happier & Healthier Life

Accomplishments and Recognition

Our Five Major Initiatives

  • Patient Satisfaction
    Increase patient satisfaction scores to exceed established targets across all areas of the system.
  • Physician Partnerships
    Enhance and expand our strategic partnerships with our physician colleagues as we all focus on patient care and satisfaction.
  • Lean Transformation & Information Technology
    Expand a culture of lean transformation and information technology throughout our healthcare system to improve the value of the care we provide.
  • Population Health
    Grow and fully develop our Population Health Program to serve patients, colleagues, and our community.
  • Mayo Clinic Care Network
    Continue to evolve the Mayo affiliation with best practice implementation and shared learning.

Visit for more information. Updated 2/2015


Naples Diagnostic Imaging Cent...


Helpful Links


Helpful Links

Straight Talk



MyNCH Health Portal

Women's Health

Health Advice

Interactive Health Tools

Oncology Services

Contact Dr. Weiss

Regional Emergency Center

Cardiac Rehabilitation

Our Doctors

Cardiac Services


Beginnings (1950 -1970)

The Millennium and Beyond (200...

Our Medical Director

Acceleration of Growth (1970 -...



Access Healthline


Baby Photo Service

Health E-Newsletters



Breast Health

Helpful Documents

Directions to NCH North Naples...


Discharge Information

Clinical Pastoral Education

Open Heart Surgery

Phases of Rehabilitation



Cardiac Rehab Phase II


Things To Do


Our Locations

Your Team


Jesse Haven MD

About Us

Blood Work

Maps & Directions

NCH Breast Health Navigator Pr...

Nurse to Patient Ratios


Cardiac Rehab Phase I


Diagnostic Tests

Contact Us

Joint Replacement Procedures

Electro Physiology

Stent Placement

Specialty Care

Conditions Treated

Code Save-A-Heart

Cardiac Catheterization

Living in Naples, Florida

More About Heart Disease

Programs & Services

Diagnostic Services

Stress Test

Exercise Stress

Heart Disease

News & Events



Notes from the Mayo Clinic


Photo Gallery

Dr. Herman Spilker Mayo Summar...

Medical Management


Robert Hanson MD

Heart Institute (Naples)

Medical Management


Restoring Health

Defibrillators (ICD)

Valve Disease

Programs You Made Possible

Contact Us

Med Plaza

Heart Disease




Heart Institute (Bonita)


Ancillary Services

Wellness & Nutrition Package

Estero Day of Dance 2013

About NHI

Straight Talk - Five mandates ...

Patient Satisfaction Scores


Concierge Medicine

Your Visit

Contact Us

Conversations with Leadership ...

Julie Southmayd MD

Conversations with Leadership ...

55th Annual NCH Hospital Ball ...

Straight Talk - "Be Nice"

National Cancer Survivors Day ...

Conversations with Leadership ...


Janes Story

Gregs Story


The Blue Zones Project Announc...

Our Mission

Blue Zones Collier Careers

Wellness Centers

Palliative Care

Pay Your Bill

Pediatric Health Library

Related Videos
55th Annual NCH Hospital Ball Video