Find a doctor or make an appointment: (239) 624-1999
General Information: (239) 624-5000

NCH Healthcare System Fact Sheet

Statistics & Facts

  • Established approximately 60 years ago
  • Largest non-governmental employer in Collier County
  • Not-for-profit 501 (c) (3) organization
  • 716 beds located on two campuses
  • First and only Open Heart Surgery Program in Collier County
  • First Mayo Clinic Care Network member in Florida and southeastern US
  • Ranked among the Best Hospitals in the nation by U.S. News & World Report

Vital Annual Statistics

  • 36,386 inpatient & observation admissions, 93,634 emergency visits and 3,418 births
  • 11,668 surgeries and 453 open heart surgeries
  • Provides 97% of indigent care in Collier County
  • 61% of patients treated are Medicare and 9% are Medicaid
  • 74% market share in Collier County and 53% in Bonita and Estero
  • 3,900 employees and 1,100 volunteers
  • Approximately 120 employed physicians and allied professionals
  • Over 630 staff physicians


  • Inpatient: Medical, surgical, cardiac, orthopedic, pediatric, obstetrics, rehabilitative, psychiatric, oncology, emergency treatment
  • Outpatient: Rehabilitation, home care, walk-in centers, wound healing, infusion therapy, wellness centers, cardiac rehabilitation, diabetes educational services and 19 physician offices

Our Community

  • Primary service area includes Collier County with 339,642 permanent residents
  • Secondary service area includes Bonita & Estero with 75,404 permanent residents
  • Approximately 12% of patients treated live outside our primary and secondary service area
  • NCH offers numerous programs & resources to the community which include health seminars, community health fairs, free diagnostic screening, heart programs through American Heart Association (annual Heart Walk), cancer survival awareness, patient support groups, partnership with the Spirit of Women, pastoral care services, and sponsor and support of clinical nursing schools
  • Total community benefit expense approximates $35 million annually
  • NCH is an active participant with the Safe & Healthy Children’s Coalition of Collier County which has developed programs for drowning prevention, childhood obesity, safe sleep efforts and breastfeeding programs

Our Vision and Mission

  • VISION – NCH will be a World Class Leader of Excellence in Healthcare
  • MISSION – Helping People live a Longer, Happier & Healthier Life

Accomplishments and Recognition

Our Five Major Initiatives

  • Patient Satisfaction
    Increase patient satisfaction scores to exceed established targets across all areas of the system.
  • Physician Partnerships
    Enhance and expand our strategic partnerships with our physician colleagues as we all focus on patient care and satisfaction.
  • Lean Transformation & Information Technology
    Expand a culture of lean transformation and information technology throughout our healthcare system to improve the value of the care we provide.
  • Population Health
    Grow and fully develop our Population Health Program to serve patients, colleagues, and our community.
  • Mayo Clinic Care Network
    Continue to evolve the Mayo affiliation with best practice implementation and shared learning.

Visit for more information. Updated 2/2015


Naples Diagnostic Imaging Cent...

Helpful Links



Helpful Links

Straight Talk

Women's Health



MyNCH Health Portal

Interactive Health Tools

Health Advice

Oncology Services

Regional Emergency Center

Cardiac Rehabilitation

Cardiac Services

Contact Dr. Weiss

Our Doctors


Beginnings (1950 -1970)

Our Medical Director

The Millennium and Beyond (200...

Acceleration of Growth (1970 -...


Access Healthline



Baby Photo Service

Health E-Newsletters


Breast Health


Helpful Documents

Directions to NCH North Naples...

Discharge Information


Clinical Pastoral Education

Open Heart Surgery

Phases of Rehabilitation



Things To Do


Cardiac Rehab Phase II


Our Locations

Your Team

Jesse Haven MD

About Us

Blood Work


Maps & Directions

NCH Breast Health Navigator Pr...



Nurse to Patient Ratios

Cardiac Rehab Phase I

Diagnostic Tests

Stent Placement

Electro Physiology

Joint Replacement Procedures

Conditions Treated

Contact Us

Code Save-A-Heart

Living in Naples, Florida

Specialty Care

Cardiac Catheterization

Stress Test

Exercise Stress

More About Heart Disease

Diagnostic Services

Programs & Services

Heart Disease



News & Events

Photo Gallery

Notes from the Mayo Clinic


Medical Management

Dr. Herman Spilker Mayo Summar...

Medical Management

Robert Hanson MD



Heart Institute (Naples)

Restoring Health

Defibrillators (ICD)

Valve Disease


Programs You Made Possible

Heart Disease


Med Plaza

Contact Us



Heart Institute (Bonita)

Ancillary Services

Wellness & Nutrition Package

Estero Day of Dance 2013

Patient Satisfaction Scores

About NHI

Straight Talk - Five mandates ...


Concierge Medicine

Contact Us

Conversations with Leadership ...

Your Visit

Conversations with Leadership ...

55th Annual NCH Hospital Ball ...

Julie Southmayd MD

Straight Talk - "Be Nice"

Conversations with Leadership ...

National Cancer Survivors Day ...


Janes Story


Gregs Story

The Blue Zones Project Announc...

Our Mission

Blue Zones Collier Careers

Wellness Centers

Palliative Care

Pay Your Bill

Pediatric Health Library

Related Videos
55th Annual NCH Hospital Ball Video