Downtown Volunteer Opportunities

350 7th Street North, Naples, Florida

Please be advised that some positions may not be available at the time of your orientation.   A list of vacancies will be provided to you at orientation. 

Accounts Payable:  Assist staff with data entry, filing, sorting mail, clerical functions, and matching invoices.  This department is located at our Central Campus on Pine Ridge Road.

Admitting:  Greet, assist, escort, and/or transport customers via wheelchair.  Volunteers may provide some clerical assistance. 

Arts In Healing:  Create a healing environment through the application of various art forms.  Engage patients, family and staff in restorative and relief-generating experiences.  The Arts In Healing program includes Visual Arts, Clowns On Rounds, Music Therapy and Pet Therapy.  You do not need to be an artist to participate in this program. 

Business Office:  Assist staff with clerical functions, data entry.  Volunteers need to be computer literate.  This department is located at our Central Campus on Pine Ridge Road.

Cardiac Cath Lab Waiting Room:  Act as a liaison between visitors who have a family member/friend undergoing cardiac catheterization or an angioplasty procedure and staff members in the lab.  Answer waiting room telephone, able to communicate in stressful situations, provide comfort and compassion to visitors.  Volunteers make coffee and tidy the waiting area.

Central Supply:  Sanitize equipment returned to Central Supply, assemble restraint jackets, assemble kits for Cardio Unit, and assemble “spa” type bags for Gulf View Suites.

Clowns on Rounds:  Tap into your ‘inner clown!’  Upon graduating ‘clown school,’ taught by veteran clown volunteers, you will be equipped to visit patients and staff.

Community Blood Center:  Utilize phone skills to obtain blood donations; all donations stay in Collier County.  Perform clerical functions & stock nurses’ workstation and refrigerator.  This department is located at two facilities:  Downtown Campus and Central Campus (Pine Ridge Road).

Concierge:  Maintains the flow of lobby traffic by escorting customers to various locations inside the hospital.  Some customers require an escort via wheelchair.  Volunteers sanitize wheelchairs, deliver flowers/patient mail, stock rack brochures & magazines, help with special hospital events, and greet all incoming customers. Position requires standing for a majority of shift, pushing a wheelchair, and excellent customer service skills.

Courtesy Cart/Golf Cart Driver:  Transport patients and visitors to and from their automobiles and the hospital entrances.  Must have current Florida driver’s license and be in good health.  Certain requirements do apply.  Position requires working outside during entire shift and excellent customer service skills. 

Diabetes & Nutrition Center:  Volunteers provide functions that are clerical in nature to assist staff members.

Emergency Room:  Assist staff by stocking patient supplies, cleaning stretchers and other instruments.  Other functions include distributing linens, running errands within the hospital, preparing charts, transporting patients and providing information to visitors.  Position requires standing for a majority of shift, heavy lifting, and pushing a stretcher/wheelchair.

Emergency Room Concierge:  Maintain the flow of ER lobby traffic by assisting and greeting all customers.  Provide wheelchair assistance as needed.  Volunteers sanitize wheelchairs and other equipment/furniture in the ER lobby, stock, and escort customers.  Volunteers must be observant to the outside ER area and communicate frequently with ER staff, and assist ER staff.  Volunteers must have basic computer skills, excellent customer service skills, and be able to stand for a majority of their shift. 

Endoscopy Transporter:  Provides prompt and efficient outpatient and inpatient transportation to different areas within the hospital; specifically from the Endoscopy Unit to the lobby and other areas as assigned.  Also, the volunteer assists personnel in maintaining a clean environment, delivering supplies and other duties as needed.  This position requires volunteers to stand for a majority of their shift.  Volunteers must be able to push a stretcher/wheelchair. 

Engineering:  Work in the engineering department repairing minor equipment such as wheel chairs, stretchers, etc.

Family Waiting Room:  Act as a liaison between visitors who have a family member/friend undergoing surgery and the Pre-Op/OR staff members.  Volunteers make coffee and keep waiting room neat.  Answer waiting room telephone, able to communicate in stressful situations, provide comfort and compassion to visitors. 

Food Service:  Assist kitchen staff by serving food at the main stations, cleaning, stocking.

Gift Shop:  Assist with sales in the gift shop, operate cash register, place inventory as needed, help customers with buying suggestions & keep shop neat and clean.  Volunteers must be able to work a cash register, or have the ability to learn, and have excellent customer service skills.  Prior retail experience preferred. 

Human Resources:  Assist staff with clerical duties such as filing, copying and assembling new-hire packets.

Infection Prevention:  Volunteers provide assistance to the Infection Prevention Department by monitoring, collecting data, and other duties as determined by the Director of Infection Prevention.   

Information Desk:  The Information Desk is the nucleus of the main lobby.  Volunteers at the Information Desk provide general information to customers regarding all areas of the hospital.  Volunteers must have excellent customer service skills and basic computer skills or the ability to learn.  Volunteers sit for a majority of their shift. 

Knitting:  Knit baby booties and caps for newborns (work at home).  Volunteers are required to utilize the material provided by the NCH Healthcare System. 

Mail Room/Print Shop:  Receive, sort and distribute mail to all departments within the hospital and assign postage to mail pieces.  Assist staff in the print shop with internal print jobs.

Medical Library & Education Department:  This volunteer provides clerical functions to the Medical Library and the Education Department.  Volunteers assist the medical librarian with various clerical duties, including sorting and placement of books.  Volunteers assist the educator by registering individuals for courses and preparing materials for classes. 

Medical Staffing Office:  Perform a variety of duties that are clerical in nature.  This volunteer will provide staff support, file, assist with monthly mailings, copying documents, and perform other clerical tasks as needed. 

Mended Hearts Visitor:  Candidates are individuals who have experienced heart mending procedures or treatment and who wish to participate in the Mended Hearts Visiting Program.  Individuals must be a member of Mended Hearts, Chapter 232.  Trained accredited Mended Hearts visitors meet heart patients and their families with physician approval, to offer quality support and encouragement.

Music Therapy:  Provide patients, visitors and staff with the therapeutic effects and benefits of music.  Volunteers provide their own instrument.  Volunteers must be interviewed by the Arts In Healing Coordinator. 

Neuroscience Ambassador:  Check on patients identified as high risk for falls, and survey the environment for high hazards. Each volunteer is trained by a clinical nurse or volunteer specialist to assist patients regarding safety and the prevention of falls. Volunteers must be comfortable interacting and conversing with a diverse hospital patient population. 

Outpatient Rehab:  Greet patients, assist patients with forms, answer phones & maintain chart order.

Pastoral Care Clerical Assistant:  Assist the NCH Chaplain with clerical needs.  Volunteers must be computer literate. 

Pastoral Care Visitors:  Represent the Pastoral Care Department by visiting patients in the hospital.  Must have had CPE training or been approved by the NCH Chaplain.

Patient Assistant:  Assist nursing staff and patients, supply water/juice, set up patient trays, replace bedside supplies & offer reading material.

Pet Therapy:  Provide patients, visitors and staff with the therapeutic effects and benefits of pet visitation.  Volunteers bring in their personal certified dog.  Certain qualifications apply.

Pharmacy:  Assist with clerical and computer work, restock shelves.  Must be certified in the State of Florida as a tech or higher; requires an interview by the Director of Pharmacy. 

Pre-Op/PACU:  As directed by the nursing staff, obtain and put away supplies, clean stretchers, bring comfort items to patients & perform clerical functions as needed.

Radiology Transport:  Transport patients to and from the Emergency Room and the Radiology Department.  This position requires volunteers to stand for a majority of their shift and push a stretcher. 

Recovery Room/Post Op:  Stock supplies, assist in patient transportation, assist as a liaison between OR and Family Waiting Room.  This position requires volunteers to stand for a majority of their shift and push a stretcher. 

Transportation:  Escort and move patients (by wheelchair or stretcher) from their rooms to the desired hospital service area. This position requires volunteers to stand for a majority of their shift and push a stretcher/wheelchair. 

Volunteer Office:  Volunteers act as a receptionist, greet public, answer phones, perform data entry, work on special projects & perform other general clerical work.  Volunteers must be computer literate and have excellent customer service skills. 

Wellness Center:  Assist staff with clerical functions, greets customers, and provides customer service. 

White Elephant Thrift Shop:  Assist in the pricing and selling of merchandise at the thrift shop.  Volunteers may display merchandise & clean/repair donated items.  This position requires volunteers to stand for a majority of their shift.  Volunteers must have excellent customer service skills.