11190 Healthpark Blvd., Naples, Florida

Please be advised that some positions may not be available at the time of your orientation.   A list of vacancies will be provided to you at orientation.  

Accounts Payable:  Assist staff with data entry, filing, sorting mail, clerical functions, and matching invoices.  This department is located at our Central Campus on Pine Ridge Road.

Admitting:  Greet, assist, escort, and/or transport customers via wheelchair.  Volunteers may provide some clerical assistance. 

Arts In Healing:  Create a healing environment through the application of various art forms.  Engage patients, family and staff in restorative and relief-generating experiences.  The Arts In Healing program includes Visual Arts, Clowns On Rounds, Music Therapy and Pet Therapy.  You do not need to be an artist to participate in this program. 

Bear’s Den:  Assist in the care of well children from 6 weeks to 6 years (weekdays only – 9am to 7 pm).  Certain qualifications apply.

Business Office:  Assist staff with clerical functions, data entry.  Volunteers need to be computer literate.  This department is located at our Central Campus on Pine Ridge Road.

Clowns on Rounds:  Tap into your ‘inner clown!’  Upon graduating ‘clown school,’ taught by veteran clown volunteers, you will be equipped to visit patients and staff.

Community Blood Center:  Utilize phone skills to obtain blood donations; all donations stay in Collier County.  Perform clerical functions & stock nurses’ workstation and refrigerator.  This department is located at two facilities:  Downtown Campus and Central Campus (Pine Ridge Road).

Concierge:  Maintains the flow of lobby traffic by escorting customers to various locations inside the hospital.  Some customers require an escort via wheelchair.  Volunteers sanitize wheelchairs, deliver flowers/patient mail, stock rack brochures & magazines, help with special hospital events, and greet all incoming customers. Position requires standing for a majority of shift, pushing a wheelchair, excellent customer service skills, and basic computer skills

Emergency Room:  Assist staff by stocking patient supplies, cleaning stretchers and other instruments.  Other functions include distributing linens, running errands within the hospital, preparing charts, transporting patients and providing information to visitors.  Position requires standing for a majority of shift, heavy lifting, and pushing a stretcher/wheelchair.

Emergency Room Concierge:  Maintain the flow of ER lobby traffic by assisting and greeting all customers.  Provide wheelchair assistance as needed.  Volunteers sanitize wheelchairs and other equipment/furniture in the ER lobby, stock, and escort customers.  Volunteers must be observant to the outside ER area and communicate frequently with ER staff, and assist ER staff.  Volunteers must have excellent customer service skills and be able to stand for a majority of their shift. 

Family Waiting Room:  Act as a liaison between visitors who have a family member/friend undergoing surgery and the Pre-Op/OR staff members.  Volunteers make coffee and keep waiting room neat.  Answer waiting room telephone, able to communicate in stressful situations, provide comfort and compassion to visitors. 

Food Service:  Assist kitchen staff by serving food at the main stations, cleaning, stocking.

Gift Shop:  Assist with sales in the gift shop, operate cash register, place inventory as needed, help customers with buying suggestions & keep shop neat and clean.  Volunteers must be able to work a cash register, or have the ability to learn, and have excellent customer service skills.  Prior retail experience preferred. 

Golf Cart Driver:  Transport patients and visitors to and from their automobiles and the hospital entrances.  Must have current Florida driver’s license and be in good health.  Certain requirements do apply.  Position requires working outside during entire shift and excellent customer service skills. 

Human Resources:  Assist staff with clerical duties such as answering incoming calls, filing, copying and assembling new-hire packets.  Volunteers must be able to multi-task well and have excellent customer service skills.

Human Resources Translation:  Work closely with Language Coordinator.  Complete customer service calls to our Spanish speaking customers and document conversation.  Must be fluent in conversational Spanish.

Infection Prevention:  Volunteers provide assistance to the Infection Prevention Department by monitoring, collecting data, and other duties as determined by the Director of Infection Prevention.   

Information Desk:  The Information Desk is the nucleus of the main lobby.  Volunteers at the Information Desk provide general information to customers regarding all areas of the hospital.  Volunteers must have excellent customer service skills and basic computer skills or the ability to learn.  Volunteers sit for a majority of their shift. 

Knitting:  Knit baby booties and caps for newborns (work at home).  Volunteers are required to utilize the material provided by the NCH Healthcare System. 

Mail Room:  Receive, sort and distribute mail to all departments within the hospital and assign postage to mail pieces. 

Music Therapy:  Provide patients, visitors and staff with the therapeutic effects and benefits of music.  Volunteers provide their own instrument.  Volunteers must be interviewed by the Arts In Healing Coordinator. 

Outpatient Rehab:  Greet patients, assist patients with forms, answer phones & maintain chart order. Locations in Creekside, GreenTree, and Bonita.

Pastoral Care Visitors:  Represent the Pastoral Care Department by visiting patients in the hospital.  Must have had CPE training or been approved by the NCH Chaplain.

Patient Concierge:  Assist nursing staff in offering non-medical customer service to patients.  In working closely with nursing staff, answer call bells at the nurse’s station, conduct patient rounds, supply water/juice, set up patient trays, replace bedside supplies, de-clutter areas around the bedside, and offer reading material.  Departments include: Cardiac Telemetry, Orthopedics, Med./Surg, and The Brookdale Center for Rehabilitation.

Pet Therapy:  Provide patients, visitors and staff with the therapeutic effects and benefits of pet visitation.  Volunteers bring in their personal certified dog.  Certain qualifications apply.

Pharmacy:  Assist with clerical and computer work, restock shelves.  Must be certified in the State of Florida as a tech or higher; requires an interview by the Director of Pharmacy. 

Surgical Services:  As directed by the nursing staff, obtain and put away supplies, clean stretchers, bring comfort items to patients & perform clerical functions as needed.

Snuggler:  Hold, feed, and burp newborn patients in the NICU and in the Level 1 nursery. Must be year-round resident.

Transportation:  Escort and move patients (by wheelchair or stretcher) from their rooms to the desired hospital service area. This position requires volunteers to stand for a majority of their shift and push a stretcher/wheelchair. 

Volunteer Office:  Volunteers act as a receptionist, greet public, answer phones, perform data entry, work on special projects & perform other general clerical work.  Volunteers must be computer literate and have excellent customer service skills. 

Wellness Center:  Assist staff with clerical functions, greets customers, and provides customer service. 

White Elephant Thrift Shop:  Assist in the pricing and selling of merchandise at the thrift shop.  Volunteers may display merchandise & clean/repair donated items.  This position requires volunteers to stand for a majority of their shift.  Volunteers must have excellent customer service skills. 



Naples Diagnostic Imaging Cent...

Palliative Care


Obtaining Copies of Your Medic...

News & Events

Helpful Links

Careers at NCH

Helpful Links

Outpatient Rehabilitation Serv...

The Wound Healing and Hyperbar...

Walk-In Centers


Admitting Information

Women's Health

Orthopaedic Services

The von Arx Diabetes Center of...

Sign Up for a Blood Drive

Regional Emergency Center

Advance Directives

Bonita Community Health Center

Donating Blood

Cardiac Rehabilitation

Oncology Services

Allied Health

Visiting Hours


Beginnings (1950 -1970)

The Future Continues (1990's )

Patient Rights and & Responsib...

Pulmonary Rehabilitation

Treatment Centers

The Millennium and Beyond (200...

Privacy Notice

Our Medical Director

About Us

Your Accommodations

Arts in Healing


da Vinci Surgical System

Contact Us

Ancillary Services

Access Healthline

Maternity Services

Diagnostic Imaging

Diabetes Education

Spiritual Care

Preventing Medical Errors

Health Matters


NCH Foundation Home

Pediatrics Home

Prepaid OB Delivery Package Pr...

Helpful Documents

Veterans Park

Host a Blood Drive

Recipient Stories

Donor Stories

Disaster Relief

Diagnostic Imaging


Physician of the Year 2011 Hon...



Discharge Information

NCH Orthopaedic Medical Team


Clinical Pastoral Education


Open Heart Surgery


Phases of Rehabilitation



Your Family


Cardiac Rehab Phase II


Green Tree


Naples Day Surgery


Department of Pastoral Care

Other Surgery Options

Your Team

Jesse Haven MD

Edison Village

Blood Work

Downtown Naples


Employee Benefits

NCH Breast Health Navigator Pr...

Cardiac Rehab Phase I

The Brookdale Center


Contact Us

Specialty Care

NCH Cares Terms of Use


Joint Replacement Procedures

Diagnostic Tests

Radiation Therapy


Derechos y Responsabilidades d...

Contact Us

Video Content




Outpatient Rehab

Code Save-A-Heart

Uterine Conditions

Cardiac Catheterization

For Families

South Naples


About da Vinci

More About Heart Disease

Colonial Square


Stress Test

Exercise Stress


News & Events


Heart Disease

Hormonal Therapy



da Vinci Prostatectomy

Patient Experiences

Marco Island

Observation - "Watchful Waitin...

Pediatric Therapy

Medical Management


Robert Hanson MD

Rechte und Pflichten des Patie...


(CT) Scan

Magnolia Ball Home

Contact Us

Platelets/Double Red Cell

Bonita Springs


Here's Why - Pediatrics

da Vinci Prostatectomy Video

Education & Outreach

Contact Us

Valve Disease

Hospital Ball


In the News



Speech Therapy


Droits et Responsibilities du ...

Aquatic Therapy

Vestibular & Balance

Parkinson’s Disease


Appointment Request

Hand & Wrist

Photo Gallery

Ancillary Services

Bone Density Test





Lymphedema Therapy

Frequently Asked Questions

How to Help

Our Services

Helpful Forms

Osteoporosis Program

Your Visit

City of Naples Parade


Post-Stroke Rehab.

von Arx Diabetes Education

Joint Replacement

Vascular Ultrasound


Wellness & Nutrition Package

Golf & Tennis Injuries


Support Groups


Your Appointment

Our Doctors

Memorial Gardens

Your Visit

Neck Pain

Piper Building

Education & Outreach



Contact General Surgery


Saving Our Tiniest Treasures

Your Visit

Concierge Medicine

General Surgery

Julie Southmayd MD

Janes Story

The von Arx Diabetes Center of...

Gregs Story



Nutrition Education

NCH Diagnostic Imaging Service...

Palliative Care

von Arx Diabetes Resources

von Arx Diabetes Services

Mad Hatter Garden Party

Our Mission








Yoga Event

Pay Your Bill



Welcome to the von Arx Center

Women's Health

Related Videos