Straight Talk
A weekly update from management on the issues that matter most.


Straight Talk by Dr. Weiss
  • For eighteen years, first as President starting in 2000 and subsequently as President and CEO in 2006, I have had the pleasure, honor, and privilege of leading a team of over five thousand dedicated professionals at NCH. I am sharing some thoughts as I begin a new chapter in my life.
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  • Validation from credible third parties gives everyone comfort. NCH respects the agencies that rate its quality and financial strength. Both of these attributes are interconnected—strong financials drive better quality and vice-versa. NCH is transparent and professional as we serve our community.
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  • Three recent, large projects focused on better patient outcomes demonstrated two of NCH’s core competencies—long term commitments and responsiveness to changing environments.
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  • For the twelfth consecutive year, I have shared thoughts about the future of healthcare in the year’s first Straight Talk and reviewed these predictions in the last. Needless to say, we live in rapidly changing times with increased innovation, decreased resources, and intensified transparency. Here are 2018’s three predictions with comments.
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  • At NCH, we are fully committed to our patients and community. We have heard the questions and concerns from our community about our patient-centered care pilot model. We appreciate the opportunities this week to engage in dialogue about what the pilot model means for those we serve. Thank you to those who joined NCH’s conference calls and in-person forums to share your valuable comments and questions.
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