Straight Talk
A weekly update from management on the issues that matter most.


Straight Talk by Dr. Weiss
  • NCH has great stories that inspire, motivate, and create a culture of appreciation. Here are a few that just surfaced.
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  • The powerful positive force of cultural transformation when applied to patients’ best interests has profoundly wonderful consequences. NCH is currently jumping to the next higher level of patient experience while simultaneously lowering hospital acquired conditions and length of stay.
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  • Associate Chief Nursing Officer Ilia Echevarria recently shared the following essay with me.
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  • Objective measures for quality exist in all walks of life including healthcare.
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  • Quality matters. It can be measured, and subsequently validated, by competent, outside, objective reviewers like the Joint Commission (TJC). It is nation's oldest and largest standards-setting and accrediting body for healthcare.
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