Straight Talk
A weekly update from management on the issues that matter most.


Straight Talk by Dr. Weiss
  • NCH has been a member of the Mayo Clinic Care Network for almost six years—the first in Florida and seventh in the nation. Mayo Clinic created the care network to promote collaboration with like-minded organizations and physicians, share expertise, and improve the delivery of healthcare for patients.
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  • Imagine a world without disease or a healthy, happy community with less sickness. Both are possible, and actually one is currently a reality. Southwest Florida, for the third consecutive year, is the healthiest and happiest Metropolitan Statistical Area (MSA) in the nation, with the longest life expectancy that has lengthened for the second year. America can do the same. Locally, we have not only coastal affluence but also inland need, with 64% of our public school children eligible for free or reduced lunch and 54% living in non-English speaking homes. The statistics below should be motivation for everyone, including those who currently profit from disease. Decreasing the Cost of Care by Avoiding Illness (NEJM)
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  • Live streaming our Town Hall Meeting was a first for NCH this past Tuesday. For decades the senior team rounded day and night trying to connect with as many colleagues as possible. Folks were typically busy caring for patients or doing other productive activities and could not break away to talk. We now have folks from around most of our locations participating on-line or in conference rooms on our major campuses. A digital recording can also be viewed at any convenient time. We also have an internal Facebook page that supplements with “Leadership Listens.”
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  • “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” This famous quote attributed to Margaret Mead last century is equally valid and powerful today describing the Blue Zones Project.
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  • No one is perfect, and everyone has opportunities to improve. NCH is no exception; thus, we invited five couples to share feedback about their loved ones’ recent hospital experience. The observations were mixed, mostly positive, with some important concerns. Board Chair Mariann MacDonald and Chief Experience Officer Gary Tomcik joined in this learning experience. Comments were lightly edited to include as many as possible.
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