Volunteer Services
A warm smile. A kind word. A helping hand. Join our community of compassionate volunteers making a difference every day.
The Heart of NCH
At NCH, these simple gestures mean everything – and they often come from our volunteers.
Our volunteers are more than just friendly faces. They are neighbors, friends, and family members who give their time, energy, and compassion to support our mission. As an independent, non-profit, community healthcare system rooted in philanthropy, we rely on the generosity of our community. Our volunteers are a shining example of that spirit in action.
Whether greeting visitors, offering comfort to patients, or supporting our staff behind the scenes, every volunteer plays a vital role in creating a welcoming, healing environment. Their time is a gift. A donation that helps us care for others with dignity, respect, and love.
Who Are NCH Volunteers?
Volunteering is a good choice for anyone who likes helping others. Our volunteers range in age from teens to seniors and come from a variety of backgrounds
Students & Healthcare Aspirants
Get an insider’s view of what it’s like to work at an academic medical center. See researchers, medical residents, and a variety of patient care providers in action in their daily roles.
Former NCH Family
Former NCH employees, patients or family members – your experience gives you insight and understanding that allows you to support patients and their loved ones during challenging times.
Retirees & Seniors
Your wisdom and experience are valued at NCH. Our patients and their family members can count on you to keep them informed and reassured.
Who Can Volunteer?
If you’re passionate about helping others, you’ll make a great volunteer. You must be a citizen or legal permanent resident of the U.S. We ask that all our volunteers commit to at least one four-hour shift a week for one year (this does not include seasonal resident status – we welcome all volunteers regardless of whether you are in Naples year-round or seasonally).
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Basic Requirements
- Must be at least 16 years old
- U.S. citizen or legal permanent resident
- Commit to 4-hour shifts weekly for one year
- Welcome seasonal and year-round residents
- Volunteers under 18 need parent/guardian consent
Application Process
- Complete volunteer application
- Interview
- Attend mandatory NCH orientation
- Meet all occupational health requirements, including proof of required immunizations and vaccinations (or the appropriate declinations)
- Complete a security background check
- Complete and pass annual certification course
Training & Support
All our volunteers receive training on NCH policies and procedures and must follow these requirements, including maintaining patient confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA) and follow the dress code.
Why Volunteer at NCH?
you can make a difference.
From our hospitals to outpatient centers, volunteers are woven into the fabric of NCH. They help us fulfill our promise to serve every person with excellence — and we couldn’t do it without them.
Make a Difference
Your presence can brighten someone’s day and ease their journey.
Give Back Locally
Support the health and well-being of the very community you call home.
Grow Personally
Learn new skills, meet new people, and gain insight into the world of healthcare.
Join a Greater Mission
Join a team that’s committed to compassionate care and community service.
Join Us
If you’re looking for a meaningful way to give back, we invite you to become part of the NCH volunteer family. Your time is a powerful gift — and we’re honored to share this mission with you.
Volunteer Opportunities
We offer a variety of volunteer roles and make sure you have the information and training to make you feel confident as an NCH volunteer. In addition to new volunteer orientation, you’ll receive customer service training, a hospital tour and orientation to floors you’ll visit as a volunteer, and a review of infection control and other safety-related precautions.
We’re currently looking for volunteers to fill the following roles:
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- Arts in healing
- Concierge and guest relations
- Golf cart drivers
- Dog therapy
- Emergency department
- Gift Shops
- Music practitioners
- Office assistance
- Oncology Visitation
- Patient and family waiting areas
- Veteran Visitation
- Volunteer office
2025 VolunTeen Summer Program
NCH is committed to supporting students in their pursuit of knowledge and understanding in healthcare. Our VolunTeen program offers young people the chance to engage in volunteering within a stimulating environment.
This two-month program runs from June 2nd through July 25th, 2025. Students must meet specific requirements including being at least 16 years old, maintaining minimum GPA, and completing the full application process.
Looking to Donate Instead?
We are also looking for book & magazine donations. If you have gently used books or current magazines, please bring them to the NCH Baker Campus Volunteer Services Office or email Volunteers@nchmd.org.
Ready to Join Us?
For general inquiries, email Volunteers@nchmd.org or call 239-624-5000.
Frequently Asked Questions
Got questions about volunteering at NCH? From time commitments to training and roles, we’ve answered the most common questions to help you get started with confidence.
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Is there a time commitment for volunteering?
Yes. We ask our volunteers to commit to at least one shift of 4 hours per week for a minimum of one year. This consistency helps us provide reliable support to our patients, families, and staff.
Does it cost anything to volunteer?
No. Volunteering at NCH is completely free. You are only responsible for your own transportation to and from your assigned location.
Do I need any special skills to volunteer?
Not at all. All you need is a desire to help and a compassionate heart. Some roles may have physical requirements, such as standing or walking for extended periods or assisting with wheelchairs. We’ll match you with a role that fits your abilities and interests.
Will I receive training?
Yes. We provide comprehensive training to ensure your safety and the safety of our patients, visitors, and staff. Your supervisor will also guide you through your specific duties so you can serve with confidence.
What paperwork is required to get started?
All applicants must complete a volunteer application and submit the required documentation listed in our Volunteer Services Checklist. This helps us ensure a safe and supportive environment for everyone.
Am I guaranteed a volunteer position once I apply?
While we do our best to place every applicant, some roles may have limited availability. We carefully match volunteers to roles based on interest, availability, and fit. If we can’t place you in your most desired area right away, we will work to ensure you can transition as soon as the opportunity becomes available.
Do I need to come in for an interview?
While in-person interviews are required, there are opportunities to conduct this. Those interviews will be on a case-by-case basis. Please let the scheduler know of your conflicts when they call to schedule the interview.
Can I choose what I do as a volunteer?
We do our best to align your interests with our current needs. While we can’t guarantee specific roles, we’ll work with you to find a meaningful and fulfilling placement.
Will I be providing medical care?
No. Volunteers do not perform clinical tasks. However, you may interact with patients and visitors by offering non-medical support, such as wayfinding, delivering items, or simply offering a friendly presence.
Are there roles that don’t involve patient interaction?
Yes. We offer behind-the-scenes roles for those who prefer to support our mission through administrative tasks or other non-public-facing duties.
Can NCH employees also volunteer?
Yes! NCH employees are welcome to volunteer outside of their regular work hours, in departments unrelated to their job duties. Volunteer service must be offered freely, without expectation of compensation or employment-related benefits.
