Emergency Resources
General Information
Visitation Policy
Open visitation is closed until further notice
- Two (2) visitors per patient
Below are the latest updates on our services and locations:
All Our Emergency Departments are open 24/7
For minor emergencies, please visit:
- Vanderbilt Immediate Care
- 801 Vanderbilt Beach Road, Naples, FL 34108
- Bonita Immediate Care
- 28410 Bonita Crossings Blvd Suite 140, Bonita Springs, FL 34135
- Marco Urgent Care
- 40 S Heathwood Drive, Marco Island, FL 34145
All NCH Healthcare System affiliates and physician group practices are open with regular business hours.
Virtual Care Services
NCH Healthcare System has partnered with AmericanWell (Amwell) to provide virtual care services as a resource to our community.
NCH Virtual Care can be accessed online by anyone in the community, 24-hours per day, seven days a week. All you need is a smartphone or computer with internet capability. Use the coupon code NCH (all capital letters).
For individuals who do not have internet access, the NCH Employee Medical Center in the Greentree Plaza will be open beginning Monday, October 3 from 7 a.m.–7 p.m. for patients to come in and use wi-fi and/or NCH iPads to make virtual visits with Amwell.
NCH Employee Medical Center
2330 Immokalee Road
Naples, FL 34110
Providers will escalate the virtual care to one of our immediate care locations if additional services are needed.
Community Resources
Our southwest Florida community is hurting, but we will get through this together. Please see below for helpful resources and share with families who need support.
General Resources
- For Non-Emergency Questions/Services: Call 311 within Collier County or 239-252-8444
- Collier CARES
- United Way: Call 211 or 239-263-4211 in Collier County
- American Red Cross: Disaster Relief and Recovery Services
- Talking With Children About Disasters
- Free Childcare Services in Collier County: The Naples Players, 701 5th Avenue South, Naples, FL 34102
FEMA
Laundry
- TIDE LOADS of HOPE mobile laundry unit, Walmart Supercenter, 545 Pine Island Road
- North Fort Myers – laundry collected from 9:00 a.m.–5:00 p.m.
Meal Resources
- Dinner
- Naples Alliance Church, 2504 Estey Ave, Naples, FL 34102
- Food Pantry
- Meals of Hope, Lely Presby, 110 Street Andrews Blvd, 34113
- Food Pantry
- Meals of Hope, Big Corkscrew, 810 29th Ave NE, 34120
- Food Pantry
- Meals of Hope, Everglades City McLeod Park, Copeland & Hibiscus Street
- Food Pantry
- Meals of Hope, East River Park, 301 11th Street N, Naples, FL 34102
- MREs
- Masonic Lodge 293, 5850 Trail Blvd, Naples, FL 34108
- Meals Delivery
- Red Cross Delivery from First Baptist/Meals of Hope Delivery TBD
- Meals
- Salvation Army, Everglades City, Circle K
How to Help
Hurricane Ian Relief Funds
NCH Healthcare System is focusing on helping not only our patients and community, but our more than 150 staff members who have reported severe damage to their home and property as a result of Hurricane Ian.
As we actively work to provide employee assistance, two funds have been set up to direct contributions.
- The Partners in Caring Fund benefits employees in need.
- The NCH Emergency Response Fund will help the healthcare system cover additional operational costs and capital needs/repairs incurred from Hurricane Ian.
Your generosity will help us as we continue the long road to recovery. Thank you for your help.
Blood Donations
The NCH Community Blood Center is grateful for the outpouring of community support. Whole blood donors can donate without an appointment at the NCH Community Blood Center, 1100 Immokalee Road, Naples, FL 34110. Platelet donors are by appointment only, please call 239-624-4130.
For blood drives, please visit our webpage or call 239-624-6505.
Medical Scrubs Donations
If you have any scrubs that you would like to donate to NCH staff who lost everything, please drop the laundered scrubs in any size or color at the NCH Business Center located at 1100 Immokalee Road, Naples, Florida.
