We're here to help
Welcome to the Lost and Found page for NCH. We understand that visiting a hospital can be a stressful experience, and sometimes personal belongings may be misplaced during your time here. Our staff is dedicated to help reunite you with your items as quickly and securely as possible.
Whether you’ve lost something in a patient room, waiting area, cafeteria, or anywhere else on hospital grounds, we encourage you to reach out. We handle all inquiries with care and confidentiality, and we strive to make the recovery process simple and respectful.
Please use the resources on this page to report a lost item, check for found belongings, or contact our team directly. Your comfort and peace of mind matter to us.
Contact Information
- Online Form
Submit your lost item claim quickly and securely through our online form.
Send us an email with details about your lost item or questions about our process.
- Phone
Call our dedicated voicemail to report missing items or check your claim status.
Claim Process
At NCH, we understand how important your personal belongings are. If you’ve lost an item during your visit, our Lost and Found team is here to help. Below is an overview of how the claims process works:
Submit a Claim
Start by completing our Lost Item Claim Form. You’ll be asked to provide:
- A detailed description of the item
- The date and location it was lost
- Your contact information
- A photo of the item (optional)
This helps us match your report with any items that have been turned in.
Claim Review
Once your form is submitted:
- Our team will review your claim within 1–3 business days
- We’ll compare your description with items currently in our Lost and Found inventory
- If we need more information, we may contact you for clarification
Item Match & Verification
If we find an item that matches your description:
- You’ll be contacted via your preferred method (phone or email)
- You may be asked to verify ownership by describing unique features or providing proof of ownership
- In some cases, a valid photo ID may be required at pickup
Item Pickup or Return
- Items can be picked up at the designated Lost and Found location during business hours
- If you’re unable to return in person, we may be able to coordinate with a representative or arrange shipping (at your expense)
Need Immediate Assistance?
Submit your lost item claim now to begin the recovery process. Our team will respond within 1-3 business days.