Health Information Management Department
The Health Information Management department, also known as the Medical Records Department, is dedicated to the integrity and security of your private health information in accordance with state and federal regulations. Health records are retained for a period of ten (10) years after your last date of service or final treatment.
How to Request Medical Records
Option 1: View Medical Records in MyChart
MyChart is a free online portal offering personalized and secure online access to medical records.
Option 2: Request Medical Record Copies Online
Request medical records via secure website hosted by our release of information partner, Ciox.
Option 3: Submitting Medical Record Request by Mail or Fax
If you do not wish to submit a medical record request online, please download and complete the Consent for Release of Medical Information form. Return the form completed by fax, mail or email including a copy of your photo ID.
Choose a button below to download the Consent for Release of Medical Information.
Medical Record Copy Fees
A fee for medical record copies may apply. A patient whose records are copied and sent to another healthcare provider for the purposes of continuing medical care does not pay a fee for medical record copies. Request for medical record copies for any use other than medical care may be subject to a fee. The HIPAA Privacy Rule permits healthcare providers to impose a reasonable, cost-based fee to an individual requesting a copy of medical records. Patients or the patient’s legal guardian will be notified if any fees apply prior to the request being processed.
Request to Amend a Medical Record
You have the right to request an amendment to your medical record if you believe the information may be incorrect or incomplete. To request an amendment to your medical record information, please click on the following link and complete the attached form.
If you have questions or need additional options to submit a medical records request, please refer to the contact information below:
NCH Business Center
Health Information Management
1100 Immokalee Road
Suite 100
Naples, Fl 34110
Hours of Operation:
Monday-Friday
8:00 a.m.-4:30 p.m.
Closed holidays
Phone: 239-624-6567
Fax: 239-624-6561
Email: ReleaseofInformation@nchmd.org
