RISING COVID PATIENT HOSPITALIZATIONS CONFIRMS PANDEMIC CONTINUES AMONG THE UNVACCINATED – NCH Healthcare System has seen a drastic rise in COVID hospitalizations due to those unvaccinated. Read more >

Read the Latest Update from NCH | Visitor Hours and Guidelines | Schedule COVID Vaccine

NCH logo
NCH logo


COVID Vaccine Information

Monoclonal Antibody (MAB) Therapy

Southwest Florida has two Monoclonal Antibody (MAB) Therapy clinics located in Bonita Springs and Immokalee. These sites along with others across the state are sponsored by the Florida Department of Health and are open to anyone in the community seven days a week from 9:00 a.m.-5:00 p.m.

Appointments are required.

The state-sponsored MAB clinics are self-referral and do not require a physician order. They serve both adults and pediatrics 12 years and older who have already tested positive or have a known exposure and are at risk for severe disease progression.

Testing is not available at these sites. Those with known or suspected exposure to COVID should seek MAB therapy as soon as possible in an attempt to avoid hospitalization.

Where Can I Request My Vaccination Record?

Your vaccination record (sometimes called your immunization record) provides a history of all the vaccines you received as a child and adult. To request your vaccination record, please fill out this form found here.

In that form, you can chose your method of disclosure either via fax or email.

If you are looking for your COVID-19 vaccination record, please allow at least two to three weeks after the administration date for your record to be in the system.

Daily COVID Hospitalizations Graphs

Protect Yourself from COVID

COVID continues to spread and variants are circulating. Take steps to protect yourself from the virus:

  • Get a COVID vaccine.
  • Wear a mask that covers your nose and mouth to help protect yourself and others.
  • Stay six (6) feet apart from others who don’t live with you.
  • Avoid crowds and poorly ventilated indoor spaces.
  • Wash your hands often with soap and water. Use hand sanitizer if soap and water aren’t available.

NCH COVID Hospital Visitation Policy

Limited General Visiting Hour Guidelines
(effective Wednesday, August 18, 2021)

Due to increasing COVID-19 positivity rates in the county and in our organization, along with increased COVID hospitalizations, NCH Healthcare System is restricting hospital visitation to virtual visitation only with department specific exceptions as noted below. Restricted visitation is effective Wednesday, August 18.

  • General units and COVID units: virtual visitation only, except for compassionate care
  • Critical care: virtual visitation only, except for compassionate care
  • Emergency department: virtual visitation only, except for parents of minors
  • Brookdale rehabilitation: virtual visitation only
  • Behavioral health unit: virtual visitation only
  • Birthplace and NICU: all hours – one visitor at a time, 18-years or older
  • Pediatrics: all hours – one visitor at a time, 18-years or older
Visitation Policies
  • Upon arrival to the hospital lobby, all visitors must practice social distancing tothe extent possible and complete a screening process
  • General visiting is limited to one visitor, age 12 and over, per patient at a time (except pediatrics).
  • Visiting for patients in isolation will be determined by clinical staff, on a case by case basis. 
  • Visitors are required to wear a hospital supplied face mask for the entire time on campus, and during patient visitation.
  • Visitors will perform hand hygiene on entry to the hospital and upon entry to the patients’ room. 
  • Visitors should go directly to the unit/department and report to the registration/nursing station on arrival. 
  • Visitors are encouraged to limit visitation to the patient’s room and refrain from stopping in other departments. Common gathering rooms such as family rooms are not available. The cafeteria is available to visitors in need of nourishment. Dining restrictions will apply.
  • Upon exiting the patient room, visitors will wash/sanitize hands again. 
  • Patients are encouraged to wear a face mask during visitation (if tolerated).
  • Visitors who violate visitation guidelines may be asked to leave the facility.

NCH Updates

There have been many questions surrounding bed capacity at NCH and we want to assure the community that our hospitals are prepared in that regard.

Under normal, typical operations, NCH has 715 total beds available with 48 of those being designated as critical care beds. However, in the event that NCH had to enact its emergency COVID surge plans, we have the capability of expanding to 1,000 total adult beds with 143 of those being designated as critical care.

It is important to continue to be diligent with wearing a mask. We have seen the results at our healthcare system when we follow the proper process and continue to social distance, wear our PPE and wash our hands. Please encourage your fellow community members to follow these practices and continue to be diligent to help avoid the spread of this virus.

Community members can call their primary care physician to schedule COVID testing or call the Florida Department of Health in Collier County at 239-252-6220. Their hours are seven days a week from 9 a.m.–5 p.m.

Vaccine FAQs


NCH has partnered with AmericanWell (Amwell) to provide virtual care services to the community. Those who would like to check in with a provider any time of the day or night are able to log on to a visit. Providers will escalate the virtual care to one of our immediate care locations if additional services are needed.

Virtual care is able to help with ailments such as:

  • Acne
  • Allergies
  • Asthma
  • Back strains
  • Cold sores
  • Conjunctivitis
  • Common cold
  • Influenza (flu)
  • Minor burns
  • Rashes
  • Sinus infections
  • Stomach flu
  • Upper respiratory illness
  • UTIs
  • Yeast infections

The AmericanWell providers can also screen patients for symptoms of COVID and will refer those who may need testing for this virus to NCH immediate care. Patients who need immediate care services are able to gain access to care seven days per week and are encouraged to save their place in line, avoiding long waits in our lobby areas, through our “wait at home” queue.


NCH Physician Group has contracted with SecureVideo to extend virtual provider visit invitations. 

These telemedicine visits are documented in Cerner and are considered the same as an office visit during the COVID emergency. In an effort to continue to care for our patients and acknowledging efforts to social distance, providers are evaluating the needs of the patient to have as much care as possible completed remotely.   


Mayo Clinic Q&A

Creole and Spanish Versions

Vaccine Resources

COVID Information

Coronavirus Resources

Coronavirus Florida Department of Health Hotline

COVID Update

NCH will report COVID statistics Monday – Friday.

Tuesday, September 21

To Donate Blood

COVID Documents

NCH white logo

This website uses cookies to ensure an ideal experience.