Omicron Update

Omicron currently remains the dominant strain of COVID-19 in the United States.

The CDC reported that Collier County had substantial community transmission. For an interactive map of COVID cases click the button below.

As of December 27, 2021, Florida Department of Health is reporting that Collier County has a new case positivity rate of 10.4% or 290.5 cases per 100,000.

This is considered high community transmission. Levels of community transmission is defined as total new cases per 100,000 in the past seven (7) days (low: 0-9; moderate: 10-49; substantial: 50-99; high: 100+) and percentage of positive tests in the past seven (7) days (low: under 5%; moderate: 5-7.9%; substantial: 8-9.9%; high: 10%+).

Following CDC guidance, all individuals, vaccinated and unvaccinated, are encouraged to wear a mask in public indoor settings.

Commercial pharmacies, including CVS and Walgreens, as well as state run sites continue to provide testing. Rapid tests are also available at many locations throughout the region. Testing locations can be found by clicking the button below.

The COVID-19 vaccine remains the best way to slow the spread of the virus, decrease severe illness, hospitalizations, and death. To find a vaccine near you, click the button below.

NCH COVID Hospital Visitation Policy

(effective Wednesday, January 12, 2022)

As the number of COVID hospitalizations and positivity rates continue to increase at NCH and in our community, our inpatient visitation guidelines have been revised. The health and safety of our patients, visitors, and employees is our top priority.

  • General units (excludes COVID units): 9:00 a.m.–8:00 p.m. daily; two (2) visitors per patient at a time
    • Virtual visitation only to COVID units
  • Critical care: 9:00 a.m.–8:00 p.m. daily; two (2) visitors per patient at a time
  • Emergency room: All hours; two (2) visitors per patient
  • Pediatrics: All hours; parents/guardians, 18yr+
  • Surgical waiting areas: Closed; visitors will be called upon completion of the procedure to return to the hospital.
  • The cafeterias are available to visitors in need of a meal or snack; dining restrictions will apply

NCH BirthPlace Visitation Policy

(effective January 10, 2022)

We understand the importance of a support person during childbirth. For everyone’s safety, we are allowing access to one (1) support person during the expectant mother’s hospital stay.

The support person will be screened for COVID-19 symptoms, travel history and potential exposures and their temperature will be taken. They will be issued an armband on arrival and cannot be switched out with a different person. This support person may stay overnight after the baby is born and in the postpartum unit.

At this time, we are testing all moms upon admission to the BirthPlace. For scheduled c-sections, we will test both mom and the support person that will be accompanying her into the OR during the week prior to her c-section.

COVID Vaccine Information

Monoclonal Antibody (MAB) Therapy

Monoclonal antibody treatments can prevent severe illness, hospitalization, and death in high-risk patients who have contracted or been exposed to COVID-19. The antibodies help the immune system recognize and respond effectively to the virus. According to the treatment guidelines, they should be administered as soon as possible after diagnosis.

For more information, call the Florida Department of Health Monoclonal Antibody Treatment Support Line: 850-344-9637.

Daily COVID Hospitalizations Graphs

Protect Yourself from COVID

COVID continues to spread and variants are circulating. Take steps to protect yourself from the virus:

  • Get a COVID vaccine.
  • Wear a mask that covers your nose and mouth to help protect yourself and others.
  • Stay six (6) feet apart from others who don’t live with you.
  • Avoid crowds and poorly ventilated indoor spaces.
  • Wash your hands often with soap and water. Use hand sanitizer if soap and water aren’t available.


NCH has partnered with AmericanWell (Amwell) to provide virtual care services to the community. Those who would like to check in with a provider any time of the day or night are able to log on to a visit. Providers will escalate the virtual care to one of our immediate care locations if additional services are needed.

Virtual care is able to help with ailments such as:

  • Acne
  • Allergies
  • Asthma
  • Back strains
  • Cold sores
  • Conjunctivitis
  • Common cold
  • Influenza (flu)
  • Minor burns
  • Rashes
  • Sinus infections
  • Stomach flu
  • Upper respiratory illness
  • UTIs
  • Yeast infections

The AmericanWell providers can also screen patients for symptoms of COVID and will refer those who may need testing for this virus to NCH immediate care. Patients who need immediate care services are able to gain access to care seven days per week and are encouraged to save their place in line, avoiding long waits in our lobby areas, through our “wait at home” queue.


NCH Physician Group has contracted with SecureVideo to extend virtual provider visit invitations. 

These telemedicine visits are documented in Cerner and are considered the same as an office visit during the COVID emergency. In an effort to continue to care for our patients and acknowledging efforts to social distance, providers are evaluating the needs of the patient to have as much care as possible completed remotely.   


Mayo Clinic Q&A

Creole and Spanish Versions

Visitation Policies
  • Upon arrival to the hospital lobby, all visitors must practice social distancing tothe extent possible and complete a screening process
  • General visiting is limited to one visitor, age 12 and over, per patient at a time (except pediatrics).
  • Visiting for patients in isolation will be determined by clinical staff, on a case by case basis. 
  • Visitors are required to wear a hospital supplied face mask for the entire time on campus, and during patient visitation.
  • Visitors will perform hand hygiene on entry to the hospital and upon entry to the patients’ room. 
  • Visitors should go directly to the unit/department and report to the registration/nursing station on arrival. 
  • Visitors are encouraged to limit visitation to the patient’s room and refrain from stopping in other departments. Common gathering rooms such as family rooms are not available. The cafeteria is available to visitors in need of nourishment. Dining restrictions will apply.
  • Upon exiting the patient room, visitors will wash/sanitize hands again. 
  • Patients are encouraged to wear a face mask during visitation (if tolerated).
  • Visitors who violate visitation guidelines may be asked to leave the facility.

There have been many questions surrounding bed capacity at NCH and we want to assure the community that our hospitals are prepared in that regard.

Under normal, typical operations, NCH has 715 total beds available with 48 of those being designated as critical care beds. However, in the event that NCH had to enact its emergency COVID surge plans, we have the capability of expanding to 1,000 total adult beds with 143 of those being designated as critical care.

It is important to continue to be diligent with wearing a mask. We have seen the results at our healthcare system when we follow the proper process and continue to social distance, wear our PPE and wash our hands. Please encourage your fellow community members to follow these practices and continue to be diligent to help avoid the spread of this virus.

Community members can call their primary care physician to schedule COVID testing or call the Florida Department of Health in Collier County at 239-252-6220. Their hours are seven days a week from 9 a.m.–5 p.m.

Where Can I Request My Vaccination Record?

Your vaccination record (sometimes called your immunization record) provides a history of all the vaccines you received as a child and adult. To request your vaccination record, please fill out this form found here.

In that form, you can chose your method of disclosure either via fax or email.

If you are looking for your COVID-19 vaccination record, please allow at least two to three weeks after the administration date for your record to be in the system.

Vaccine Resources

COVID Information

Coronavirus Resources

Coronavirus Florida Department of Health Hotline

COVID Update

NCH will report COVID statistics Monday-Friday.

Wednesday, January 19, 2022

To Donate Blood

COVID Documents